| Posted On Sep 13, 2016 | By:

Atrius Health is changing the way ambulatory care providers resolve patient harm incidents

Only a dozen or so Massachusetts hospitals have adopted communication, apology and resolution to guide their interactions with patients and families following a medical error, and these programs have been even slower to catch on at ambulatory practices.

That’s why it was noteworthy when Atrius Health, the state’s largest ambulatory network, set out last year to provide formal support for the system to its 750 physicians.

“We’ve seen about 30 cases go through since then —

Read More

| Posted On Jun 16, 2015 | By:

National Patient Safety Foundation Issues Guidelines on Root Cause Analysis

Atrius Health is proud to support the work of the National Patient Safety Foundation (NPSF) and we plan to utilize their recently released guidelines developed to help health care organizations improve the way they investigate medical errors, adverse events, and near misses. RCA2: Improving Root Cause Analyses and Actions to Prevent Harm is available for download on the Foundation’s website at www.npsf.org/rca2.

Millions of patients in the United States are harmed every year as a result of the health care they receive.

Read More

| Posted On Mar 05, 2012 | By:

What’s in a Name? Safer care, for one.

When you check in at a Harvard Vanguard or other Atrius Health doctor’s office, one of the first things you’re asked to do is verify your name and date of birth.  Next, when you are brought to an exam room, the medical assistant asks you the same question.  If you need to take any medicine while you’re there…same question.  If you go to the lab or to x-ray…”Can you please verify your name and date of birth?”  Some of our patients say,

Read More