Patient Care

| Posted On May 06, 2021 | By:

Virtual Telehealth Visits for Patients Not Living in Massachusetts

This notice applies only to patients who are out-of-state at the time of their virtual telehealth appointment.

Most states have very strict laws that require healthcare clinicians to be licensed to practice in the state where a patient is located in order to provide care to that patient, including care that is done via a virtual telehealth visit. During the COVID-19 Public Health Emergency, many states relaxed these licensing requirements on a temporary basis.

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| Posted On May 05, 2021 | By:

A Message From Our Pediatric Chair

To our Pediatric Patients and Families:

We have been through a lot together over the past year. I recall leaving my practice at Watertown on March 20, 2020, not knowing when, exactly, I would be back physically in the office. It was surreal and anxiety-provoking, and at that time, it was impossible to fathom the full impact that the pandemic would have on our work, family life, education and our physical and emotional health.

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| Posted On Apr 05, 2021 | By:

Video Visits: Join from Your Desktop Computer or Mobile Device

On April 10, 2021, you’ll see a lot of exciting new changes in MyHealth Online. Our patient portal will have an improved layout and new features to help you find what’s most important to you. In addition to seeing the notes your Atrius Health provider recorded at your visit, you’ll also start to see more test results, often at the same time as your provider receives them.

We are particularly excited to let you know that we are also changing how you can experience a video visit with us.

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| Posted On Feb 11, 2021 | By:

Open Notes: Information to Help You Manage Your Care

Atrius Health is pleased to announce that our patients will soon have even more health information easily accessible in their MyHealth Online accounts. Beginning on March 1, 2021, for care you or your children ages 12 and under receive on or after that date, you will be able to see the “notes” that your Atrius Health provider recorded based on your visit with them. In addition, starting on April 10, 2021, MyHealth users will be able to view laboratory,

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| Posted On Feb 27, 2020 | By:

Battling Clinician Burnout

Dr. Karim Awad, Chief of Sleep Medicine at Atrius Health, understands clinician burnout on an intimate level—he’s experienced it himself.

“For me, it was really about just feeling exhausted, and I debated whether I should just leave medicine,” says Dr. Awad. “I went through a lot of what doctors and others experience as burnout.”

Fortunately, Dr. Awad was able to tap into a reservoir of resiliency. So, when Dr. Steve Strongwater,

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| Posted On Feb 26, 2020 | By:

A Scientific Approach to Improving Patient Care

When you hear “research,” you may think of test tubes and microscopes. But at Atrius Health’s Center for Clinical Research, it means taking a scientific approach to improving patient care.

“We help measure and evaluate not only the way care is provided but the quality of care that’s provided,” says John Zambrano, M.D., Medical Director for the Center for Clinical Research. “One is really aimed at doing things better, and the other one is really aimed at assessing whether or not that thing that we’re doing in the practice is actually making an impact on our patients.”

The Center for Clinical Research strives to improve the already high standard of care patients receive at Atrius Health.

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| Posted On Feb 25, 2020 | By:

Training the Next Generation of Clinicians

Unlike many independent medical groups, Atrius Health has the great responsibility of training the next generation of medical professionals. Our physicians teach at some of the top medical schools in the world, and medical residents learn how to provide holistic, patient-centered care in Atrius Health’s primary care setting. Our nurse instructors provide instruction in direct care practicums or rotations focused on leadership, research, informatics, and quality. Partnerships with local universities also allow training opportunities for students in pharmacy,

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| Posted On Feb 24, 2020 | By:

Healthcare of the Future: Innovating New Ways of Delivering Patient Care

When Bill Ring was diagnosed with a severe urinary tract infection, he thought he would have to go to the hospital to be admitted for treatment. Then his primary care physician at Atrius Health suggested the Medically Home Program.

“After I agreed to the service everything worked fast and efficiently,” says Ring. “They sent a technical person to set up the equipment in my apartment and he explained exactly how it would work.

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| Posted On Nov 26, 2019 | By:

Avoiding Unexpected Medical Bills

One of the most common complaints to health care providers and health plans comes when a patient receives a bill for a service that the patient assumed would be covered completely. In many cases, this is because health plans typically cover preventive care in total, but may not completely cover diagnostic care. And if a clinician provides both preventive and diagnostic care during the same visit or procedure, you may have to pay some portion (such as a copayment,

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| Posted On Nov 25, 2019 | By:

Recognizing Pharmacists as Healthcare Providers

Amy Vachon, PharmD, Director of Clinical Pharmacy Services at Atrius Health, was among a distinguished group of panelists who recently testified before the Joint Committee on Public Health in support of legislation HB1849/S1297“An Act Recognizing Pharmacists as Healthcare Providers.”  This legislation was introduced by Senator Joan Lovely (D-Peabody) and Representative Christine Barber (D-Somerville). Testimony and panelist presentations were organized by Kathy Keough, Director of Government Relations for Atrius Health.

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